pkrcom is committed to protecting the personal data of every player on our platform. This Privacy Policy explains in plain and legal terms what information we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your own data as a pkrcom account holder in Pakistan.
Six core privacy principles that govern how pkrcom handles every piece of your personal data.
pkrcom collects only the personal data that is necessary for account registration, identity verification (KYC), payment processing, regulatory compliance, and the delivery of gaming services. We do not collect data beyond what is required for these purposes.
All personal data held by pkrcom is stored on secure, access-controlled servers. Data transmitted between your device and the pkrcom platform is protected by 256-bit SSL encryption — the same standard used by leading Pakistani banks including HBL and Meezan Bank.
pkrcom does not sell, rent, or trade your personal data with third parties for marketing purposes. Data is shared only with service providers necessary for platform operation and with authorities where legally required by pkrcom's licensing and regulatory obligations.
As a pkrcom account holder, you have the right to access, correct, and — subject to legal retention obligations — request the deletion of your personal data. You may also object to or restrict certain processing activities by contacting pkrcom's support team.
pkrcom uses cookies and similar technologies to maintain your login session, remember your preferences, analyse platform performance, and support fraud prevention. You can manage non-essential cookies through your browser settings at any time.
pkrcom retains personal data only for as long as it is required — either for the operation of your account or to meet regulatory retention requirements under pkrcom's international gaming licence. Data is securely deleted or anonymised when it is no longer needed.
1.1 pkrcom ("we", "us", "our") operates the online gaming platform accessible at pkrcom.net, offering cricket betting, live casino, slots, arcade games, and related services to players across Pakistan.
1.2 This Privacy Policy applies to all personal data collected, processed, stored, or shared in connection with your use of the pkrcom website and all related services, whether accessed via desktop, mobile browser, or any other interface.
1.3 This Policy should be read alongside pkrcom's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with the platform.
1.4 pkrcom's privacy practices are aligned with internationally recognised data protection principles, including those set out in the General Data Protection Regulation (GDPR), which inform our approach to data handling even where they are not directly applicable in your jurisdiction.
2.1 For the purposes of data protection law, pkrcom is the data controller in respect of personal data collected through the pkrcom.net platform. This means pkrcom determines the purposes and means by which your personal data is processed.
2.2 pkrcom processes personal data in accordance with the obligations imposed by its international gaming licence, which requires the maintenance of robust KYC, AML, and data protection standards as a condition of licence validity.
2.3 If you have any questions regarding pkrcom's role as data controller, or wish to exercise any of your data subject rights, please contact our support team via the details provided in Section 16 of this Policy.
3.1 pkrcom collects personal data across several categories, depending on the nature of your interaction with the platform. The categories of data we collect are set out below:
Transaction records including deposit amounts, withdrawal requests, wager amounts, game results, and balance history. Payment method identifiers (e.g., last four digits of account, mobile wallet number). These records are maintained for regulatory and audit purposes.
IP address, device type, operating system, browser type and version, time zone, and session duration data. This data is collected automatically when you access the pkrcom platform and is used for security, fraud detection, and platform performance optimisation.
Game activity logs, betting history, session frequency and duration, preferred game categories, responsible gaming settings, and bonus activity. This data is used to personalise your experience, detect problem gambling patterns, and comply with responsible gaming obligations under pkrcom's licence.
pkrcom collects personal data through the following means:
5.1 pkrcom processes your personal data on one or more of the following legal bases:
pkrcom uses the personal data collected for the following specific purposes:
7.1 pkrcom does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.
7.2 pkrcom may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
7.3 Where pkrcom engages third-party processors to handle personal data on its behalf, pkrcom remains responsible as data controller for ensuring that such processing is carried out lawfully and in accordance with this Privacy Policy.
8.1 pkrcom uses cookies — small text files stored on your device — and similar tracking technologies to support the functioning of the platform and improve your experience.
These cookies are strictly necessary for the pkrcom platform to function. They maintain your login session, remember your account preferences, and support security features such as fraud detection. Essential cookies cannot be disabled without impairing platform functionality.
pkrcom uses anonymised performance data to understand how players navigate the platform — which sections are most visited, how long sessions last, and where technical issues occur. This data is used solely to improve the platform and is not linked to individually identifiable player profiles.
These cookies remember your game preferences, language settings, and display options to provide a more personalised experience when you return to pkrcom.
9.1 pkrcom does not store your full payment credentials. JazzCash and EasyPaisa payments are processed through each provider's secure API integration — your mobile wallet PIN and full account credentials are never transmitted to or stored by pkrcom.
9.2 Bank transfer details provided for deposit and withdrawal purposes are used solely for the processing of transactions and are stored in encrypted form. Access to financial records is restricted to authorised personnel only on a strict need-to-know basis.
9.3 pkrcom's payment processing systems are subject to regular security reviews. The platform uses 256-bit SSL encryption across all pages and transaction processes, ensuring that financial data cannot be intercepted during transmission.
9.4 In accordance with anti-money laundering requirements, pkrcom processes withdrawals only to payment methods that have been previously used for deposits by the account holder. This requirement exists to protect both the player and the integrity of the platform's financial controls.
10.1 pkrcom retains personal data for the following periods, after which data is securely deleted or anonymised:
10.2 Where pkrcom is required by law, court order, or regulatory authority to retain data beyond these standard periods, such data will be retained for the period required and then securely deleted.
11.1 As a pkrcom account holder, you have the following rights in respect of your personal data. To exercise any of these rights, please contact pkrcom's support team using the details in Section 16:
Request a copy of the personal data pkrcom holds about you and information about how it is processed.
Request the correction of any inaccurate or incomplete personal data held in your pkrcom account.
Request deletion of your personal data, subject to pkrcom's legal retention obligations under its licensing and AML requirements.
Request that pkrcom restricts the processing of your data in certain circumstances, for example while a dispute is being resolved.
Request that pkrcom provides your personal data in a structured, commonly used, and machine-readable format where technically feasible.
Object to the processing of your personal data for direct marketing purposes or processing based on pkrcom's legitimate interests.
12.1 As an internationally licensed online gaming platform, pkrcom's operational infrastructure may involve the storage or processing of personal data in jurisdictions outside Pakistan. Where such transfers occur, pkrcom ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
12.2 These safeguards may include standard contractual clauses with data processors located outside Pakistan, or reliance on adequacy determinations where the receiving jurisdiction offers an equivalent level of data protection.
12.3 Specifically, game providers whose titles are available on the pkrcom platform may be based in various international jurisdictions. Data shared with such providers (where necessary) is limited to anonymised or pseudonymised session data and does not include your full identity or payment information.
13.1 If pkrcom becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and — to the extent permitted by applicable law and regulatory obligations — the data will be deleted.
13.2 If you are a parent or guardian and believe that a minor in your care has registered an account on pkrcom, please contact pkrcom's support team immediately. pkrcom will investigate the matter promptly and take appropriate action.
14.1 pkrcom may send you marketing communications about promotions, bonuses, new games, and special events — but only where you have given your explicit consent to receive such communications at the time of registration or subsequently through your Account Settings.
14.2 You may withdraw your consent to receive marketing communications at any time by:
14.3 Withdrawing consent to marketing communications will not affect your ability to continue using pkrcom's gaming Services, nor will it prevent you from receiving essential account communications such as transaction confirmations, security alerts, and KYC status updates — which are sent on the basis of contractual necessity rather than consent.
15.1 pkrcom reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or business operations. The most current version of this Policy will always be available at pkrcom.net/privacy-policy and will display the effective date of the most recent revision.
15.2 Where changes are material — affecting your rights or the basis on which we process your data — pkrcom will notify registered players by email at the address associated with their account no fewer than 14 days before the changes take effect.
15.3 Your continued use of the pkrcom platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised Policy, you must cease using the platform and may close your account by contacting pkrcom's support team.
16.1 For all data privacy enquiries, requests to exercise your data rights, or complaints regarding pkrcom's handling of your personal data, please contact the pkrcom support team through the following channels:
When submitting a data rights request, please provide your full name, registered email address, and a description of the right you wish to exercise or the nature of your enquiry. pkrcom may request additional verification to confirm your identity before processing your request, in order to protect your data from unauthorised access.
If you are not satisfied with pkrcom's response to a privacy complaint, you may escalate the matter to the relevant data protection supervisory authority or the dispute resolution body designated under pkrcom's gaming licence.
Play Safely at pkrcom
pkrcom combines internationally licensed gaming with transparent data practices, instant JazzCash and EasyPaisa deposits, and a full suite of responsible gaming tools — all in Pakistani Rupees. Your privacy is as important to us as your game.
21+ only. Please gamble responsibly. pkrcom operates under an international gaming licence.